Privacy Policy

 

HATTON HOTELS is committed to protecting your privacy. This Statement of Privacy applies to all HATTON HOTELS Web sites and governs data collection and usage at all HATTON HOTELS sites and services; it does not apply to other online or offline sites, products or services. Please read the HATTON HOTELS Statement of Privacy.

HATTON HOTELS is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information
As an accmoodation and service provider, HATTON HOTELS collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by HATTON HOTELS is used solely for the purpose of providing goods and service as purchased. HATTON HOTELS does not collect any information about your computer hardware and software.

HATTON HOTELS encourages you to review the privacy statements of Web sites you choose to link to from HATTON HOTELS so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the HATTON HOTELS Web site.

Use of your Personal Information
HATTON HOTELS and its operational service partners collect and use your personal information to process product orders and provide the products requested. It is possible that HATTON HOTELS may also use personal information to inform you of other products or services available from HATTON HOTELS and its affiliates. HATTON HOTELS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.HATTON HOTELS does not sell, rent or lease its customer lists to third parties. HATTON HOTELS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

HATTON HOTELS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

HATTON HOTELS may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HATTON HOTELS or the site; (b) protect and defend the rights or property of HATTON HOTELS including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of HATTON HOTELS or the public.

Personal information collected on this site may be stored and processed in the United Kingdom or any other country in which HATTON HOTELS or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. HATTON HOTELS abides by the safe harbour framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information
HATTON HOTELS offers its customers choices for the collection, use and sharing of personal information. You maY notify us of your preferences by emailing privacy@hatton-hotels.com. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from HATTON HOTELS by using the unsubscribe link in any email you receive with a request to remove you from the mailing list Security of your Personal Information

HATTON HOTELS is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that is located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through 128-bit encryption through thawte. Changes to this Statement

HATTON HOTELS will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how HATTON HOTELS will use your personal information, HATTON HOTELS will prominently post such changes prior to implementing the change. HATTON HOTELS encourages you to periodically review this Statement to be informed of how HATTON HOTELS is protecting your information.

Covid-19
When you visit Chateau la Chaire or The Rozel Pub & Dining for any reason we will ask one of your party to scan a QR code at the entrance and enter your contact details into your smartphone. This information is held by TRAX (trax.je) who are compliant with Jersey Data Protection policies.

As a responsible business and to assist the Government with their fight against COVID-19 we take part in their ‘Contact Tracing’ programme.

We will share your information with the Government as part of this program if our premises forms part of a COVID-19 positive case. This will give the Government an opportunity to contact you with information and offer testing if you possibly came into contact a person who tested positive.

The legal basis for us to process your information in this way is ‘Legitimate Interest’. We will share your data with the Government Contact Tracing team only when required to do so.

Your information will be retained for 21 days, post attendance, after which it will be securely disposed of.

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